So you've been involved in an accident. It happens to all of us. No matter how many times, there are always questions that need answered. Who do I call first? Is my car ok to drive? What ever question you may have, we're here to answer them. Give us a call today, stop in to talk, or look below at our most frequently asked questions.

Where is Kess Body Shop located?
Kess Body Shop is located at 22 Third Street just off of Rt 94 Carlisle Street (across from the Hanover Library) in Hanover, Pennsylvania.
Do you work with my insurance?
Yes, we work with all insurance companies.
Can any shop can fix my car?

You have the right to go to the body shop of your choice. Your insurance company can not require you to go to a particular shop.

What type of paint do you use?
We use environmentally-friendly waterborne paint from PPG.
How do I care for my new paint job?

In the first 90 days...Do not wax or polish the vechicle for the first 90 days. This will allow the finish to dry and harden completely. (Do not use silicone-containing waxes or polishes.)

In the first 30 days...
• Do not
use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface. Wash the vehicle by hand with cool water and a very mild car wash solution. Be sure to use a soft cloth or sponge.

• Wash the vehicle in the shade - never in the sun

• Do not "dry wipe" the vehicle - always use clean water. Dry wiping could scratch.

• Extreme heat and cold are to be avoided. Keep the vehicle parked in the shade whenever possible.

• Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days.

• Do not park under trees which drop sap or near factories with heavy smoke fallout. Sap and industial fallout mar or spot a freshly painted surface.

• Trees are also likely to attract birds. Bird droppings have a high acid contentand will damage a freshly painted surface. They should be washed off as soon as possible.

• Do not spill gasoline, oil, antifreeze, transmission fluid or windshield solvent on the new finish. If you do...IMMEDIATELY rinse off with water. DO NOT WIPE.

• Do not scrape ice or snow from the surface. Your snow scraper can act like a paint scraper if the finish is new. Brush off the loose material with a soft snow brush.